| Q: | How do I get my membership card? |
| A: | It will be sent through the US Post Office to the address you provide. |
| Q: | Can I get two membership cards - one for me and one for my husband? |
| A: | Only one card per membership, but your members' free admission benefit can be accessed by showing a driver's license or some other kind of formal ID at the admission gate when you do not have your Zoo card with you. |
| Q: | How do I know what other zoos will accept my Staten Island Zoo membership for free admission? |
| A: | The list of reciprocal zoos is sent to you with your new membership card and it is also available at the zoo's web site - www.statenislandzoo.org |
| Q: | Can the second adult in a Family membership be my children's nanny? |
| A: | Yes |
| Q: | Can the second adult in a Family membership be my children's grandmother or grandfather? |
| A: | Yes |
| Q: | Zoo membership covers up to 3 children and I have 4. What should I do? |
| A: | If one of your children is under age 3, that child gets free admission so list the older children on the membership, or if one of the children is older and not as likely to accompany you to the zoo list the 3 children who are most likely to attend, or just pay for the child or children not covered. |
| Q: | How do I go about buying a membership as a gift for someone else? |
| A: | Fill out the gift recipient's information at the beginning of the form and then scroll down to fill out your donor information. The member will receive a member packet in the mail within two weeks and you will be notified by mail when it is sent. |
| Q: | When does my membership take effect? |
| A: | On the date of payment |
| Q: | When does my membership expire? |
| A: | Annual memberships expire on the last day of the month in which they were purchased. You will receive an automatic notice of expiration and an invitation to renew next year |
| Q: | What are the special events listed as a benefit of Gold Card membership? |
| A: | Most often they are sneak previews of new exhibits, but any special reception for donors would be included as well. |
| Q: | Do I get a discount at the Zoo Cafe for food? |
| A: | No, the 10% discount for members is on the souvenirs in the gift shop. |
| Q: | I am already a member of the Wildlife Conservation Society at the Bronx Zoo, so does that make me a Staten Island Zoo member? |
| A: | No, the WCS does not run the Staten Island Zoo, nor does it offer reciprocal admissions benefits to SI Zoo members, and you will notice that the Staten Island Zoo is NOT listed on the back of your WCS card. |